LOUISVILLE, Ky. — Greyhound's temporary bus stop at 12th and West Broadway has been home to the bus service for nearly a year.
"It sucks and in my opinion put it back to where it was," bus rider Terry Cater said.
Cater has been traveling back and forth to Louisville over the last 40 years. He and other bus riders are not too pleased with the location on Broadway.
"It's chaotic I mean when it was over on Muhammad Ali, that was a bus station," he said.
In November 2021, Greyhound announced it's proposed re-location on Preston Highway near the airport.
The original bus station in downtown Louisville at 7th and Ali is closed. LDG Development owns it and plans to build an apartment complex.
So far, the building remains vacant and no action has been taken to rebuild.
"You get that ambiance of being at a bus station, up here, it's just not the place for it," said Cater.
Bus riders can be found lingering around in the parking lot as they wait for their buses.
"You'll see 30, 40 people out here; it causes a lot of problems within the business," City Gear assistant manager Marcus Washington said.
He said when the waiting room gets too full, some bus riders come next door and make customers feel uncomfortable.
"Like, the customers get into it with somebody from the Greyhound because of something they done, and then they're out here trying to fight," Washington said. "There's been a time a lady sat a trash can over there on fire."
At times he and other employees have had to ask riders who cause a disturbance to leave.
"And then they don't have a security guard, or any type of thing in there, so it's just like people come in and do whatever they want to, and nobody to regulate it," Washington said.
Now, he and others are questioning how much longer Greyhound will be temporarily housed in front of their businesses.
WHAS11 contacted Greyhound to see how long the temporary bus station will be on Broadway, and when they will be moving to the proposed new location on Preston Highway, but have not heard back.
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