LOUISVILLE, Ky. — Duke Energy's late night and overnight efforts to restore power allowed more than 62,000 Indiana customers to regain power following Friday's high winds as remnants from Helene moved through the area.
Reports show more than 70,000 customers experienced a power outage and approximately 9,700 customers remain without power as of 9 a.m. Saturday morning.
Helene's high winds and heavy rains caused power lines and structures to be damaged throughout the company's Indiana service area.
More than 25 of Duke Energy's Indiana operation centers were affected by the storm.
While crews are still making repairs while assessments are still underway, Duke Energy will provide restoration time for power once there is more information available.
A spokesperson for Duke Energy says crews in Northern Indiana counties will move to areas that are more affected to speed restoration.
“We made strong progress last evening and overnight, repairing broken poles and down power lines,” said Duke Energy Indiana President Stan Pinegar. “Our priority is always to restore service as quickly and safely as possible, and we appreciate our customers’ patience while we complete restoration.”
Here's how to report power outages:
Customers who experience a power outage can report using any of the following methods:
- Visit duke-energy.com on a desktop computer or mobile device.
- Use the Duke Energy mobile app (download the Duke Energy App on your smartphone via Apple Store or Google Play).
- Text OUT to 57801 (standard text and data charges may apply).
- Call Duke Energy’s automated outage reporting system at 1.800.343.3525.
Customers can receive text, phone or email alerts with power outage updates. Learn how to sign up at outage alerts. Customers can stay informed by texting REG to 57801.
Click here on how Duke Energy restores power.
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